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Posted On: 24 Dec, 2010 at 07:01 AM browneyes16 browneyes16
22 May, 2010
Posts: 606

Hi, I checked my email yesterday & went back to the main page for the inbox, to delete it. After doing so, I found all my emails gone. I had several pages of them. This is the second time this has happened. The first time it happened they were there when I logged off & gone when I logged on the next time.

However, this time even if I inadvertantly hit check all, it should have only deleted the current page. I had four or five pages. It is very frustrating since I had not replied to all the recent ones yet. I can't access them from the alert section because I deleted all the message received & read lines from there.

So, any idea what happened??

Posted On: 24 Dec, 2010 at 11:20 AM therealed therealed
19 Nov, 2008
Posts: 365

Hi there, we shall have to look into this for you, not sure why this has happened ;-(

HOPE YOU HAVE A MERRY CHRISTMAS!

Posted On: 28 Dec, 2010 at 01:22 AM browneyes16 browneyes16
22 May, 2010
Posts: 606

I see from the comments on the home page I am not the only one this happened to. So hopefully you will figure out why it happened so it doesn't happen, a third time for me at least.

Posted On: 28 Dec, 2010 at 03:35 AM funstuff funstuff
2 Dec, 2009
Posts: 835

browneyes, mine are gone too ..... there, then poof.... gone

Posted On: 29 Dec, 2010 at 11:54 AM therealed therealed
19 Nov, 2008
Posts: 365

Hi, did any of you change your email address when the passwords changed?

If you did then this is what the problem is, if not can you please use the support system and we can look into this further.

http://support.projectvoyeur.com/

Regards

ED

Posted On: 29 Dec, 2010 at 01:47 PM browneyes16 browneyes16
22 May, 2010
Posts: 606

I did not change my email address when I changed the password.

Posted On: 7 Jan, 2011 at 12:55 PM therealed therealed
19 Nov, 2008
Posts: 365

Can you raise a support ticket and we can investigate this further :)

ED

Posted On: 31 Jan, 2011 at 12:43 PM therealed therealed
19 Nov, 2008
Posts: 365

Hi if your emails have gone can you please open a ticket via the support system so we can look into this further.

http://support.projectvoyeur.com/


ED

Posted On: 24 Feb, 2011 at 01:20 PM browneyes16 browneyes16
22 May, 2010
Posts: 606

Once again all my emails are gone. I didn't fill out a support ticket the last time, however, this time I did. I don't always repsond to my mail at the time I read them. It is very frustrating now that it looks like I am ignoring people.

I have been logged onto the site for hours, popping in & out while doing other things on the computer. I have checked my mail several times during this time. I noticed that after the home page was updated my mail was gone.

I logged out & back in, they are still gone.

Posted On: 24 Feb, 2011 at 11:01 PM funstuff funstuff
2 Dec, 2009
Posts: 835

Yes mine too. They did have info I may have needed and were not all 30 days old, I do see where it says , emails 30 days old will be deleted, You think some how it deletes all of them from the first (30 day old email) maybe? .... no matter if its hours old? eh? and Hi Ed!!!!!! :)