JOIN NOW FOR FREE

chat Authentication failed.   Reply to topic

  1. Home
  2. Forums
  3. Technical Help
  4. chat Authentication failed.
Posted On: 10 Jan, 2010 at 12:56 AM 2smknbarells 2smknbarells
10 Jan, 2010
Posts: 1

seems i cant log in keep getting Authentication failed.?

my boss shootinblanks cant get in either?

we have a rolling ip will that do it?

Posted On: 11 Jan, 2010 at 12:51 AM robmich robmich
19 Jun, 2009
Posts: 2

i don't think that's the problem, it won't let me log in either, I'm wondering if they made more changes and broke it

Posted On: 11 Jan, 2010 at 12:53 AM geminidream geminidream
11 Sep, 2009
Posts: 1

same here! Very frustrating!

Posted On: 11 Jan, 2010 at 04:56 PM bethpv bethpv
12 Nov, 2009
Posts: 44

hi

if you had the old chat page bookmarked, delete it.
clear your temp internet files, cache and reboot.

login to your free/ premium account and click on the live chat link

Posted On: 13 Jan, 2010 at 03:49 PM therealed therealed
19 Nov, 2008
Posts: 365

if it fails for anyone at any stage, please fill in a supprt ticket, or email us and we'll check it out.

thanks,
ed

Posted On: 14 Jan, 2010 at 12:14 AM robmich robmich
19 Jun, 2009
Posts: 2

it's broke again, how does one fill out a support ticket?