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Why am I not premium anymore?   Reply to topic

Posted On: 26 Aug, 2010 at 01:38 AM milfrenee milfrenee
22 May, 2010
Posts: 10

I was a premium member paying monthly, now after 90 days it did not renew and I received a message from pv to upgrade with a discount. I upgraded with the discount for 12 months and now I have 2 pending transactions in my bank, 1 for the month and 1 for the year and we still are not premium. Help

Posted On: 27 Aug, 2010 at 11:01 AM therealed therealed
19 Nov, 2008
Posts: 365

Hi there, will look into this for you and get this sorted.

Thank you for letting us know.

ED

Posted On: 27 Aug, 2010 at 01:14 PM bethpv bethpv
12 Nov, 2009
Posts: 44

hi

you had two accounts running. you had an active premium membership but you rejoined and it tagged your username with an add on string milfre_4tDn8. your monthly billing has been cancelled and i will refund the last month and i have moved your premium membership to this account.

if you have any problem with access please DO NOT rejoin send me a message on the support system and i will deal with it.

Posted On: 30 Aug, 2010 at 10:10 AM milfrenee milfrenee
22 May, 2010
Posts: 10

Thanks Ed